Frequently Asked Questions

Below is a list of the most commonly asked questions regarding our service. If you can't find the answer to your query please click here to submit a query.

 

How do I need to package the items?

Full details of the packaging requirements are given on the 'Further Information' page which can be found next to the service on the 'Quote & Book page'.

What time is pick up?

Pick up is between the hours of 9 am and 5.30pm.

Are my deliveries insured?

All deliveries are insured. Further details of the insurance cover is given on the 'Further Information' page which can be found next to the service on the 'Quote & Book page'.

How do I book?

Simply go to the quote & book page, select the service you require, complete the short booking form, send payment and await your collection.

Is my payment secure?

Certainly. All our payments are handled by Paypal, the trusted leader in online payments. PayPal protects your credit card information with industry-leading security and fraud prevention systems. Furthermore your card details are not made visible to WheelCourier.com.

I don't have a Paypal account - can I still book?

Yes - you can pay by debit / credit cards. These payments are handled by Paypal as such your card details are secure and are not made visible to WheelCourier.com

I would like to send an item not listed on your Quote & Book page?

No problem - we can deliver anything, anywhere! Simply complete the custom quote request form or email us at contact@wheelcourier.com with your requirements and we'll get back to you with our best price.

How long does delivery take?

Domestic UK delivery is ordinarily next working day. Further details of the delivery times are given 'Further Information' page which can be found next to the service on the 'Quote & Book page'.

How can I contact you?

We can be contacted by email at contact@wheelcourier.com or if you prefer to contact us in writing our address is on the 'Contact Us' page.